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What is interlibrary loan?Through interlibrary loan service library materials (books, scholarly papers from journals, etc.) which library doesn't possess are acquired for the RBI employees. Library materials are borrowed from many Croatian as weel as from libraries abroad. Using interlibrary loan other libraries can borrow library materials from the RBI Library for their users as well.
In order to facilitate the process of ordering materials through the interlibrary loan, the Library has developed an application, so called SEND, through which RBI employees and other libraries may send their requests.
What is SEND?SEND (Sustav Elektroničke Nabave Dokumenata) is system which enables interlibrary loan through web interface. It is intended for the RBI employess to order library materials from other libraries. System is also inteded for the interlibrary loan requests from Croatian libraries. External users can not order individualy through the SEND system, libraries of their home institutions should order on their bahalf.
How to become a user?
Access to the SEND system is authorized, so RBI employees should register themselves as users. It is necesarry to fulfill registration form. Users can choose password (up to 8 caracters) and username will be given by the system. Notification of login information will be received immediately on the website and subsequently by e-mail.
How to order documents? After registration to the system, users can access their personal web page which contains review of all their orders.
New order
To make an order users should specified the type of order (photocopies/original - book/jounal). Users can select journal title from the menu. In the case when they can not find the desired journal title, they should write it themself. It is necessary to enter bibliographic information (author, title, publisher, numerical data ...), and to confirm whether they want to supply materials from abroad.
Users orders
At any time, users can check the status of their current orders:
- New - searching library catalogs
- Ordered - a request was sent and library waits for the documents or an answer from the other library
- Solved-negative - bibliographic data are incomplete / inaccurate
- Solved-positive - documents has arrived and sent to the user
Complete bibliographic data, users can see by selecting the order number in ID column .
How the documents are delivered?
Photocopies are delivered directly to the users. PDF documents are send to the users by e-mail. Original documents users must ayquire personaly in the Library (3rd wing)
Borrowing duration of original documents is three weeks. In the case when the documents must be returned earlier, users will be notified.
Fees are only covering the costs of photocopying and postage.
- Fee for the inland supplies: 0.50 kn/str. + postage
Postage per journal paper: 5.00 kn
Postage for the book: avarage (1 volume) 30.00 kn - depends on weight
Postage is not charged for libraries with which we have organized delivery.
- Fees for interlibrary loan with libraries abroad:
| LIBRARY | PHOTOCOPIE FEES | FEE FOR BORROWING BOOKS |
|
Technische Informationsbibliothek (TIB) - Hannover |
60.00 kn / journal paper (u PDF format) |
1 volume: 100.00 kn + postage* |
| SUBITO (includes 34 German, Austrian, Swiss libraries) |
44.00 kn / journal paper (u PDF format) - basic fee 62.00 - 70.00 kn - depend on publishers, papers protected by license agreements (printed format) |
1 volume: 100.00 kn + postage* |
| CTK - Ljubljana |
journal paper (PDF format) (CTK libray materials): 20 kn |
1 svezak: 80.00 kn + postage* |
| CMK - Ljubljana | 50.00 kn/20 str. each additonal page: 0,20 kn |
ne posuđuju |
| British Library | 113.00 kn / journal paper |
1 volume: 183.00 kn + postage* |
Regarding your problems and suggestings please contact us by e-mail address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Additional information: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
How the RBI Library materials can be borrowed?External users (students, staff of other institutions, citizens ...) can borrow books through interlibrary loan, based on reverse certified in their home institution or library. Borrowing duration is 1-2 weeks or by arrangement. Scientific journals can not be borrowed; journal papers can only be photocopied in the Library.
SEND can not be used by individual users, without the mediation of some library. All persons who do not have a library that can intercede for them in ordering documents, can contact RBI library at the following address:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Access to the SEND system is authorized therefore the libraries should first register themselves. Librarian should fullfill the registration form on the SEND homepage http://send.irb.hr/index.php. Users can choose password (up to 8 characters) and username will be given by the system. Notification of login information will be received immediately on the website and subsequently by e-mail.
All additional information
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, Library, III. wing, internal phone no. 1273. (++385 1 4680-086)
